1. Scope and who is responsible
This Privacy Policy applies to the ExpertUpholds Carpentry website at expertupholds.online and direct communications sent to the contact address published on the site. In this policy, “ExpertUpholds,” “we,” “us,” and “our” refer to ExpertUpholds Carpentry.
For privacy questions or requests, contact info@expertupholds.online. Additional verified business-address information should be requested directly if needed for a formal notice.
2. Information we handle
Information you choose to send
When you email us, you may provide your name, email address, phone number, project location, photographs, measurements, schedule preferences, and project description. The website’s enquiry form prepares this information in a message within your email application. The site itself does not transmit or store the form fields in a website database.
Information your email provider handles
If you send the prepared email, your chosen email provider and our email provider process the message under their own terms and privacy practices. Do not send highly sensitive personal information, payment-card details, account passwords, government identifiers, medical information, or other information that is unnecessary for a project enquiry.
Basic technical information
Like most websites, the hosting provider may process standard request information such as IP address, browser type, device type, requested page, timestamp, referral URL, and security-related logs to deliver, secure, and maintain the site. The exact hosting provider and its retention practices depend on the final hosting configuration.
3. How we use information
We may use information you send to:
- respond to your enquiry and ask clarifying questions;
- review project location, scope, and potential fit;
- arrange a consultation or other next step;
- prepare requested information, estimates, proposals, or project documents;
- maintain business records and communication history;
- protect the website, business, clients, and others from misuse or security threats;
- comply with applicable legal obligations and resolve disputes; and
- measure website or advertising performance only as described below.
Where law requires a legal basis, processing may rely on your consent, steps requested before entering a contract, performance of a contract, compliance with law, or legitimate interests such as responding to enquiries, securing the site, and maintaining business records. The basis depends on the context and your location.
4. Cookies, local storage, and advertising measurement
Necessary preference storage
The site uses browser local storage to remember whether you selected “Allow measurement” or “Necessary only.” The preference key is expertupholds_measurement_consent. This prevents the choice banner from appearing on every page view.
Optional Google Ads measurement
The website includes a technical integration point for the Google tag and conversion events. A Google Ads tag is not loaded unless both of the following are true: (1) you choose “Allow measurement,” and (2) the site owner has entered a valid Google Ads tag identifier. If enabled with permission, Google may process device, browser, page, referral, interaction, ad-click, and cookie information to measure site and advertising performance.
The integration supports consent states for ad_storage, analytics_storage, ad_user_data, and ad_personalization. Choosing “Necessary only” leaves those optional states denied. The site does not implement enhanced conversions and does not intentionally send contact-form fields to Google.
For more detail, read the Cookie Policy. You can reopen the banner using “Cookie settings” in the footer and change your choice.
5. When information may be shared
We do not sell personal information for money. We may share information only as reasonably necessary with:
- email, hosting, security, analytics, and other service providers supporting the site or business;
- professional advisers such as accountants, insurers, or legal counsel;
- subcontractors, suppliers, or project professionals when relevant to an enquiry or requested project, subject to appropriate expectations;
- government authorities, regulators, courts, or other parties when required by law or reasonably necessary to protect rights, safety, property, or the integrity of the service; and
- a successor in connection with a sale, transfer, merger, or reorganization of relevant business assets, subject to applicable law.
If optional Google Ads measurement is enabled with your permission, Google receives information as described in Section 4 and processes it under its own applicable terms.
6. Retention and security
Enquiry and project communications may be retained for as long as reasonably needed to respond, assess project fit, provide requested services, maintain appropriate records, comply with law, enforce agreements, or resolve disputes. Retention periods vary with the nature of the communication and any resulting project.
We use reasonable administrative and technical measures appropriate to the information and context. No website, email system, storage method, or internet transmission can be guaranteed completely secure. You are responsible for deciding which information to send by email.
7. Your choices and privacy rights
Depending on your location, you may have rights to request access, correction, deletion, restriction, objection, portability, withdrawal of consent, or information about certain disclosures. These rights can be subject to exceptions and identity verification.
To make a request, email info@expertupholds.online with “Privacy request” in the subject. Describe the request and the email address or interaction involved. We may ask for information reasonably needed to verify identity and protect against unauthorized access.
You can choose “Necessary only” in the cookie banner, reopen cookie settings in the footer, clear local storage in your browser, or enable a browser Global Privacy Control signal. Where detected, the site treats Global Privacy Control as a signal not to activate optional measurement.
You may also have the right to complain to a privacy or data-protection authority in your jurisdiction.
8. Children’s privacy
This website and its carpentry enquiry service are intended for adults arranging property-related services. They are not directed to children, and we do not knowingly seek personal information from children.
9. International processing
Website, email, and optional measurement providers may process information in countries other than your own. Privacy protections may differ. Where required, service providers and the relevant business parties are responsible for using appropriate transfer safeguards.
10. Changes to this policy
This policy may be updated to reflect changes in the website, providers, law, or business practices. The “Last updated” date will be revised when a material change is published. Continued use after an update is subject to the revised policy, to the extent permitted by law.
11. Contact
Privacy questions and requests may be sent to:
ExpertUpholds Carpentry
Email: info@expertupholds.online
Website: expertupholds.online
This policy is a general website policy and should be reviewed by qualified counsel for the actual business location, services, vendors, and applicable law before advertising or launch.