No mystery between the first message and the first cut.

Tell us what the space needs.

Start with the project location, current photographs, approximate dimensions, desired use, timing, and any known constraints. A useful brief describes the problem before prescribing the solution.

• City or project location
• Photos of the room and access route
• Rough width, height, and depth
• Target timing and any fixed dates
• Inspiration images, if useful

Confirm whether the project is a match.

The enquiry is reviewed for type of work, location, practical scope, and current availability. More information may be requested before a consultation or site visit is proposed.

No enquiry guarantees availability, a visit, a quote, or acceptance of work.

Verify the conditions that matter.

If the project moves forward, relevant measurements and conditions are reviewed. Depending on the work, this can include access, structure, utilities, ventilation, moisture, adjacent finishes, permits, building rules, and coordination with other trades.

Some projects may require information from an architect, engineer, licensed trade, building authority, or specialist before a responsible scope can be prepared.

Put the assumptions on paper.

A proposal or estimate should identify the work being offered, material and finish assumptions, relevant allowances, exclusions, responsibilities, access needs, payment terms, and how changes are handled.

Questions belong here. A useful proposal gives both sides something specific to review before commitment.

Approve the actual project terms.

The website does not create a project contract. Work begins only under a separate written agreement or accepted proposal that identifies the parties, scope, price or pricing method, schedule expectations, payment plan, and applicable warranty terms.

Credentials, permits, insurance documentation, and local requirements should be confirmed for the specific job where applicable.

Follow the agreed sequence.

Fabrication, ordering, site protection, installation, and coordination depend on the project. Material lead times and site readiness can affect schedule, so updates and decisions should stay connected to the written scope.

Any requested change that affects work, material, price, or time should be documented before proceeding.

Review the completed scope.

Closeout may include a walkthrough, agreed correction list, care information, remaining payment, and any project-specific warranty documentation. The signed project terms—not this website—control those obligations.